Financial relief programs for individuals

To learn more about how we can help you, review the Simplii Financial FAQ, sign on to online or mobile banking to live chat with an agent or give us a call at 1-888-723-8881Opens your phone app.. We're ready to help you.

  • The Canada Recovery Sickness Benefit (CRSB) program is for workers who can’t work because they are sick or must self-isolate for reasons related to COVID-19
  • The Canada Recovery Caregiving Benefit (CRCB) program is for eligible workers who can’t work because they must provide care to children or family members due to the closure of schools, day cares or care facilities

For more program details, visit Canada's COVID-19 Economic Response PlanOpens a new window..

Repayment of benefits may be required if your employment status changed during the benefit period or if you don’t meet the eligibility requirements. Details on eligibility and repayment instructions can be found on for each program on the Government of Canada website Opens in a new window..

For repayment instructions using Simplii Online Banking or Mobile Banking, go to frequently asked questions about COVID-19. Opens in a new window.

Ways to bank

Bank with us online. It's safe, easy and available from anywhere.

Use the Simplii Mobile Banking App for your daily banking needs.

Need to quickly access your cash? Stay on top of your money and banking at any CIBC ATM.

Tap more. Touch less. You can now tap your Simplii credit card for purchases up to $250. Plus, use your mobile wallet for a quick and easy checkout — just tap credit cards stored on your phone. Available at participating retailers.

Protect yourself against fraud and scams

Since the arrival of COVID-19, there's been an unfortunate rise in scams playing on fears about the pandemic. Stay alert for any emails, calls and texts that ask you to share any personal information or make an immediate payment.

Remember: don't share your personal information, including your SIN (Social Insurance Number) or banking information, like card number, expiry date, PINs or passwords, with anyone.

Tell me more about fraud and online security