Stay on top of your money with balance alerts

To give you even more ways to manage your finances.

How it works

Balance alerts are automatically turned on for your personal accounts. Make sure your email address or Canadian mobile phone number is up-to-date to start getting alerts. You can update your contact information under “Settings and Security” on the mobile app, or under “More Services” in online banking.

Note: If your account is below the balance alert threshold when enrolled in these alerts, you’ll only receive an alert after your next transaction.

Balance alerts will notify you when:

The available balance of your personal chequing, savings or eligible^ⓘ registered account drops below an amount you set, or $100 by default. This balance doesn’t include overdraft protection or funds on hold.

The available credit on your personal credit card or line of credit account drops below an amount you set, or $100 by default^ⓘ.

Personalize your balance alerts

Choose your balance alert threshold

You’ll receive an alert if your account’s available balance or credit goes below the amount you set. If you don’t set an amount, we’ll send alerts if the available balance or credit drops below $100.

Choose how you get notified

By default, we’ll send you balance alerts by email or text message, but you can also choose to receive push notifications. We can only send text message alerts to Canadian mobile phone numbers. Also, keep in mind that carrier charges may apply.

Choose which accounts get balance alerts

You can turn alerts off or on for each account in mobile or online banking. If you receive a balance alert by text message, reply “STOP” to opt out of all balance alerts for that mobile number.