Accessibility links
Here’s how to reach us
General questions
Get the answers you need with our virtual assistant. It’s available 24/7.
Can't find what you're looking for? Sign on to chat with one of our live agents.
Connect with our team during business hours. Only available through online banking and the Simplii app.
Monday to Friday:
7:00 am to 9:00 pm ET
Saturday and Sunday:
9:00 am to 5:00 pm ET
To keep your information secure, don’t provide personal details in this chat.
We're open 24 hours a day.
Estimated call wait time: 30 minutes.
We’ll get back to you as soon as we can.
talktous@simplii.com Opens your email app.
Advisors
Help and support
1-877-521-1458 Opens your phone app.
Monday to Friday:
8:00 am to 11:00 pm ET
Saturday:
8:00 am to 4:00 pm ET
