Preventing fraud

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What you need to know

Recognize the types of card fraud

Understand the safeguards behind fraud prevention

Follow our best practices to protect yourself

Our promise for your money

If you've been affected by fraud and have done everything in your power to keep your accounts safe, we'll help you get your money back. To learn more about the security guidelines for your accounts, review our Online Security Guarantee.

Notice anything suspicious? Let us know.

Contact us right away if you received a suspicious email or notice any unauthorized activity on your account.

Explore more types of fraud and scams

Learn more about debit and credit card fraud

Learn how to protect yourself from debit card fraud and scams.

Read about fraud trends, phishing scams and e-commerce security.

Report fraud when it happens and track the latest data on fraud happening in Canada.