Preventing fraud

3-minute read

What you need to know

What's an online purchase scam? 

What is a buy scam?

How a buy scam works

What is a sell scam?

How a sell scam works

Stay safe with our tips

Our promise for your money

If you've been affected by fraud and have done everything in your power to keep your accounts safe, we'll help you get your money back. To learn more about the security guidelines for your accounts, review our Online Security Guarantee.

Notice anything suspicious? Let us know.

Contact us right away if you received a suspicious email or notice any unauthorized activity on your account.

Explore more types of fraud and scams

Learn more about buy and sell scams

Report fraud when it happens and track the latest data on fraud in Canada. 

Download the Canadian Competition Bureau's guide to scams in 8 different languages.

Read about the latest news and trends in fraud awareness and prevention.