International Student Banking Offer (ISBO)

Once you've arrived in Canada, here are the steps to activate your Simplii debit card:

1. Make sure you've given us your Canadian address and Canadian phone number in the student portal.
2. Download the Simplii banking app and register for mobile banking. When you register, you’ll need your debit-card number handy as we'll need the debit-card number details.
3. Once you’ve put in all your details, you'll be prompted to enable notifications from us. Make sure you turn on notifications so we can reach you with anything you need to know about your account.
4.  Once you've successfully registered, you'll need to take your debit card and visit your nearest CIBC ATM to set your new PIN within 72 hours. This is the PIN you’ll need to make debit-card purchases in stores or restaurants. 

Congratulations: you’re now a Simplii client, so you don't need to use the student portal anymore. You can just bank online or through the app.

You can activate your account even if you haven't found a permanent place to stay in Canada. For activation we require your Canadian details, including your Canadian address and Canadian phone number.

If you haven't found a long-term residence in Canada, you can use your temporary address, such as a hotel or Airbnb, to activate your account. You'll need to update your address to your long-term Canadian residence through online banking once it's confirmed.

Once you've arrived in Canada, you’ll need to update your Canadian phone number within 30 days of activating your account.

To do this, sign on to your account on the app and go to Settings. Under Notifications, select Enable All. This way, we can send you a verification code for security purposes.

Once you've set up push notifications, head to My Profile in the app and select the icon above your name. Select your phone number to change it. Once you’ve updated it, select Save. 

Have you given us your Canadian address already? You need to do this first. Then, when you first register for online or mobile banking, you’ll see two accounts when you sign on. Simplii will split the funds between your GIC Program Account and day-to-day account.

Your GIC Program Account will disburse into your day-to-day account each month.

The countdown to update your PIN at a CIBC ATM using your debit card starts after you register for online and mobile banking. If you don't update your PIN at an ATM within 72 hours, you have to call to set up your PIN. If this happens, you can reach the call center at 1-888-723-8881 Opens your phone app..